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Our Terms for Tenants

Table of Contents

  • 1.1 Booking and Pricing Policy
  • 1.2 Cleaning Fees
  • 2.1 Key Handover Policy
  • 3.1 Cancellation Policy
  • 4.1 Deposit Policy
  • 5.1 Payment Policy
  • 6.1 Flight Transfers
  • 7.1 Arrival/Departure Policy
  • 8.1 Privacy and Cookies
  • 9.1 Contact Information

1.1 Booking and Pricing Policy

The prices on the website are based on weekly rates for three different booking periods: low season October – April, mid-season May + September + school holidays, high season June – August. For bookings of 5 nights or fewer, a surcharge of 20% applies. We have no specific arrival or departure days, so it's possible to book the number of days desired if available for the property in question. For longer bookings, one month or more during mid- and low-season, special rates apply; contact us for pricing.

Electricity costs are included in the price from 2023, but if we find that excessive electricity has been used for a particular property, an extra fee will be deducted from the deposit. This may occur if, for example, AC is used with doors open or left on all day when unoccupied. It can also be if it's not turned off at the end of your stay. Cooling is not a stored commodity but works at that moment. However, if heating is needed during the cold months, it can be left on during the day to prevent it from getting too cold. Normal usage applies here as well.

All prices are in Euro (€) including VAT unless otherwise stated.

1.2 Cleaning Fees

An additional cost is incurred for the final cleaning of the property and washing of linens and towels. Prices vary between properties from 80 - 140 € for cleaning depending on size, and laundry costs 10 € per person. There may be variations if the property offers more than the standard package regarding linens and towels.

2.1 Key Handover Policy

We also charge for meet & greet when we cannot resolve the key issue in any other way than meeting you at a designated location or at the property to hand over the key and show you the property.

3.1 Cancellation Policy

In case of cancellation, the deposit will not be refunded. However, any rent paid may be refunded to the tenant within 14 days from when the landlord receives a written cancellation via email or letter. If the cancellation has not occurred at least 14 days before the start of the rental period, or if the tenant is absent, the tenant is obligated to pay rent according to this contract.

4.1 Deposit Policy

The deposit is paid upon definitive booking and is refunded after the final inspection (after departure) with any deductions for electricity, gas, damages, lost items, etc. 15 - 20 days after departure.

5.1 Payment Policy

Payment is made to a Swedish bank account specified in the contract; alternatively, payment may be made to a Spanish bank account if the tenant pays from a country other than Sweden to avoid unnecessary currency exchanges. Full rent is paid no later than 30 days before the start of the rental period. If any of the above payments are not received by the specified date, the lease contract is canceled, and the tenant loses the reservation. Any deposited amount is not refunded.

6.1 Flight Transfers

We offer transfers from the airport upon arrival and, in some cases, to the airport upon departure. In cases where we cannot assist with departure, we have good contacts with local taxi companies.

7.1 Arrival/Departure Policy

Arrival time at our properties is earliest at 15:00 unless otherwise agreed. Departure time from our properties is no later than 10:00 unless otherwise agreed. Requests for deviations from these times may occur and will be approved for a fee that we agree upon. We always try to solve deviations in the best way. Smoking/pets are not allowed out of consideration for people with allergies!

8.1 Privacy and Cookies

This website uses cookies. Please refer to our cookie policy for further information.

9.1 Contact Information

Postal Address:

EtthusiSolen SL

Avenida Santa Pola 101, B2-E1-P3-P2

03130 Santa Pola

Phone Sweden:

+46 732-08 62 78

info@etthusisolen.se